Five distinct, ongoing responsibilities managed as one coordinated technology function—so your business can operate reliably, securely and with clear accountability.
Monitoring, maintenance, user support, security and cloud continuity are different business responsibilities. None stays complete after a one-time installation because your people, systems, risks and priorities keep changing.
Redstone’s five managed services share context, standards and accountability. Each has a defined role, and together they prevent gaps, duplicated effort and confusion between providers.
MonitorContinuous visibility
MaintainStable foundations
SupportHuman assistance
ProtectLayered security
Explore each responsibility
Different roles. One coordinated standard.
Select any service to see what it manages, why the work is ongoing, what Redstone does and how it connects to the wider managed system.
01
Overwatch
Remote Monitoring & Management
See issues early. Act before impact.
Continuous visibility into device health, availability and developing issues so problems do not remain unnoticed.
24/7/365 network, server and endpoint monitoring
Health, availability and performance baselines
Automated alerts, tickets and escalation
Explore Overwatch
02
Checkmark
Core Infrastructure Support & Maintenance
Keep the foundation stable and dependable.
Disciplined maintenance of servers, networks, workstations and core systems so the foundation stays current and dependable.
Server, network and workstation maintenance
Security, performance and configuration changes
Patching, lifecycle planning and documentation
Explore Checkmark
03
Helpdesk
End User Support
Give every user a human path back to productive.
Responsive, accountable support that keeps employees productive and gives every user a professional path to resolution.
Remote and onsite end-user support
Workstations, printers and common applications
User administration, email and remote access
Explore Helpdesk
04
Shield
Security Services
Protect every layer of the business.
Ongoing protection across users, devices, identity, email and infrastructure—not simply security software installed once.
Next-generation firewall management
Endpoint, server and ransomware protection
Email, web and application security controls
Explore Shield
05
Cirrus
Cloud Services
Make cloud simpler, safer and more useful.
Managed cloud access, collaboration, identity, backup and recovery that keep people and information available as circumstances change.
Microsoft 365 and cloud identity
Azure, AWS and hybrid cloud solutions
Hyper-V and VMware virtualisation
Explore Cirrus
What complete coverage feels like
One relationship. Everyday confidence.
Proactive visibility
Health, risk and performance trends are visible before they become disruptive.
One support path
Your users know exactly where to go and every issue has a clear owner.
Coordinated protection
Security controls operate across identity, devices, email, cloud and infrastructure.
Better decisions
Roadmaps and investments are guided by business goals, evidence and long-term value.
One partner. Two ways to work.
Your technology department—or an extension of it.
Redstone can take responsibility for your complete environment or work side by side with the internal team already leading it.
01 / Fully Managed IT
Complete technology responsibility.
For organisations without an internal IT function, Redstone becomes the professionally managed technology department—providing standards, planning, support, security, projects, vendor coordination and ongoing accountability.
Your internal team keeps its relationships and institutional knowledge while Redstone adds specialist expertise, tools, engineering capacity, projects, escalation support and coverage where defined gaps exist.
A focused conversation with a senior Redstone adviser can clarify what is being managed, where responsibility is unclear and which improvements matter most to the business.